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You can submit anything you like! The maintenance plans are designed to suit everyone and everything. That means you have the entire flexibility over the type of development work you request.

Each request is categorised by its type, size and the estimated timeframe to completion. You'll get advice on each one giving you an up-front idea of these details when the request is submitted. Each request is added to a queue in the order they are received.

For entirely new or redesigned websites, you'll receive a fixed quote and then once launched, recommended a suitable maintenance plan.

While online software like Wix, Squarespace, GoDaddy or builder platforms like Webflow offer convenience, they come with limitations. They often impose design constraints and lack flexibility for customisation, hindering unique interfaces and functionality needs. Additionally, reliance on these platforms can lead to vendor lock-in, limited scalability, potential performance issues and not to mention, you have to also be the designer!

Agencies subscribe to these software plans and with that they have access to a pre-defined library of components and software. This creates a lot of sites that all look very similar and function the same way as everyone else. Also, you are tied into one platform indefinitely, as it is difficult to take the code out and move to something else, usually resulting in a full re-design and re-development.

Businesses requiring tailored solutions, third-party or bespoke integrations, full control over their codebase and scalability should consider custom development; using open-source frameworks for greater flexibility, better security and long-term viability.

Maintenance plans are for individuals, freelancers, startups, agencies and established businesses of all sizes. There are different maintenance plans to suit different needs.

Digitally focused businesses choose to have a maintenance plan indefinitely with peace of mind for the future of all their digital products or websites.

All custom and bespoke code written is guaranteed under a 5-year warranty. Ensuring your satisfaction by fulfilling your requirements and delivering a functional, optimised and successful end result.

Yes absolutely! Working with agencies, providing white label services and signing NDAs as part of a fixed quote or maintenance plans.

Each request is given a fixed timeframe. Sometimes larger requests (like bigger feature developments) are given an estimated timeframe, which will typically be over a longer period of time.

Generally requests are accepted by email, the contact form or using the scheduled call feature. Alternatively, feel free to send a calendar invite and schedule a meeting. Either way, everything is tracked to ensure your requests are being completed on time and satisfactorily.

Primarily Adobe XD or Figma to create quick prototypes and designs. They will also serve as a platform to complete any revisions. Once approved, the design commences into development.

In development, there are an array of back-end and front-end languages, tools, software, open-source platforms and frameworks used to achieve the end product. You do have a degree of preference, but generally making use of a CMS system and the latest front-end frameworks, e.g. Bootstrap or Tailwind CSS.

Mainly using open-source and scalable solutions, for example a range of different CMS platforms including WordPress and WooCommerce. It wholly depends on the type of content and website you are planning to have built as some platforms work better than others in different scenarios.

Unfortunately not. However, you'll receive support for third-party hosting, management of domain names and offer tailored recommendations. This approach ensures you get direct pricing and full control while benefiting from expertise and seamless management as part of your maintenance plan.

Just get in touch! Then we'll have a brief introductory call to discuss your needs and ensure compatibility. If you'd like both design and development services, we'll likely have a couple of additional calls to walk through the process. If you would like to discuss the maintenance plans before you commit to anything, a suitable option can be recommended to you.

Maintenance plans are invoiced on the 1st of each month. All fixed quotes have a 30-day expiry and invoices have a 30-day payment term from the date they are received. All quotes and invoices are sent by email.

There is no official contract to sign. However, all of our services do fall under set Terms & Conditions.

Unfortunately, it's not an all-singing-all-dancing solution. Requests for 3D work, remodelling, animated graphics (GIFs), document and presentation designs, full branding projects, packaging or any type of print design (magazines, books, etc) are not services we provide.

That's entirely fine! You have the option to request a quote. Quotes contain a fixed cost and are valid for 30 days.

The yearly expense for a qualified web designer or developer greatly surpasses our most expensive maintenance plan. Furthermore, there might be instances where you can't consistently provide them with sufficient tasks, leaving you to cover their downtime. You may wish to complete a big project over the course of a year and feel that a full time employee is no longer viable after completion.

By opting for a fixed quote, combined with a maintenance plan, you gain the flexibility of cancelling the services. Also, you do not have to think about short-term or temporary employment contracts, cutting out the paperwork and saving you time to focus on the deliverables.